Last updated 10 November 2026
These terms apply to everyone who uses RichardWho (richardwho.kinsta.cloud). By using the site you agree to them. If you have an account, you also agree to our community guidelines. Please also read our privacy notice.
About RichardWho
RichardWho is an independent community for Doctor Who collectors. It is not connected with, or endorsed by, the BBC. Doctor Who and related names and logos are trademarks of the BBC. Photographs on collector pages belong to the collectors who took them.
Accounts
- You must be 18 or over to have an account.
- Every account is approved by a moderator. We can say no without giving a reason.
- Keep your password private. You are responsible for what happens on your account.
- Only claim a page from the original RichardWho if it is genuinely yours. Claiming someone else’s page will get your account closed.
Your collection page and what you upload
- You keep ownership of your photos and words. You give RichardWho permission to show them on the site and in our newsletter and social media posts about the site, for as long as they are on your page. That permission ends when you remove them, apart from copies already shared.
- Only upload photos you took or have permission to use.
- Describe your items honestly. If something is a replica, say so. Don’t claim a prop is screen-used or screen-matched unless you have good evidence.
- We can edit, hide or remove anything that breaks these terms or the community guidelines, or that we are asked to take down for a good reason.
Information about props
Descriptions, provenance and verification labels on RichardWho are provided by collectors, by members of the public, or recorded from public auction results. We check what we reasonably can, but we cannot guarantee that any item is genuine, screen-used or worth any particular amount. Always do your own checks before buying. A label such as “Verified” or a link to a certificate means what it says on the item’s page and nothing more.
Offers and sales
- When a collector marks a prop “Open to offers”, visitors can send an offer through RichardWho. We pass offers and replies between buyer and seller so that neither sees the other’s contact details until they agree.
- RichardWho is not the seller and does not own the items. Any sale is a contract between buyer and seller. We are not responsible for the condition, authenticity, delivery or payment of items sold between members, though we will help if something goes wrong and may close the account of anyone who acts dishonestly.
- Don’t use RichardWho to sell items that are stolen, fake, or that you don’t have the right to sell.
- We may charge fees for some services in the future. We will always tell you before you agree to anything that costs money.
Things you must not do
- Break the law, or help anyone else to.
- Harass, threaten or deceive other people.
- Send spam, collect other people’s details, or try to get around the way we relay messages.
- Try to break into, overload or copy the site in bulk.
Taking things down
If something on RichardWho is about you, is yours, or breaks the law, use the removal request form or contact us. We act quickly.
Our responsibility
We work hard to keep RichardWho running, but we provide it “as is” and can’t promise it will always be available or free of mistakes. We are not liable for losses that come from relying on information on the site or from dealings between members, except where the law says we can’t exclude that (for example for death or personal injury caused by negligence, or fraud).
Ending your account
You can delete your account at any time from the Account page. We can suspend or close accounts that break these terms.
If RichardWho changes hands
RichardWho may one day be sold, merged with another business, or handed to a new owner (for example a collectors’ club or another person who wants to keep it running). If that happens:
- Your account, your collection page and everything on it, and the information we hold about you as set out in our Privacy notice, will pass to the new owner so the site can carry on without you having to start again.
- The new owner must keep to these terms and to the Privacy notice as they stand at the time of the transfer, and may only use your information for running RichardWho in the way described there. If they want to make changes that matter, they must tell you first and ask you to agree again.
- We will email account holders at least 30 days before the transfer takes place, saying who the new owner is. During that time you can download your data, or delete your account and page, and nothing of yours will be passed on.
- The transfer of these terms to the new owner does not reduce any of your rights under them or under data protection law.
By agreeing to these terms you agree that we can transfer them, and your account, to a new owner in this way.
Changes and law
We may update these terms. If a change matters, we will tell account holders by email and ask you to agree to the new version the next time you sign in; until you do, you can still download your data or ask us to delete your account. These terms are governed by the law of England and Wales.